I spoke with a friend recently who was having a difficulttime finding a roofing contractorwilling to come make a repair on his roof. The contractor only wanted to dofull replacements at this time – no repairs.
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When a new product is introduced to the market with bigpromises, I am always initially skeptical. Typically before we choose roofing productsto put on our customers’ homes, there is a one- to three-year period where wewait for the product to be “proven” in the market.
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One year into COVID-19, every business owner can say thevirus affected their company in some shape or form. They’ve likely learned afew lessons about adapting and efficiency, and changed their business model tokeep things running smoothly.
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By definition, trust is the “firm belief in the character,strength or truth of someone or something.” In our business, trust applies tosomeone and something – the roofing contractor andthe product. At Roofing & More, we strive to give our customers “more” byensuring that they can trust us.
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What does an exceptional experience mean to you? In my 28years working in the roofing industry, I’ve discovered that it isn’t actuallydifficult to provide an exceptional experience to customers – because most roofing contractors don’t.
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At Roofing & More, we are always looking for additional ways to provide “more” to our customers: more peace of mind, more value and so on. James Hardie® siding has always been a product we stand behind and feel confident about installing on our customers’ homes.
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Often when companies use taglines for their brand, placingthem across business cards, company vehicles and social media, they have chosenthe tagline themselves. The tagline is what the company wants to be, orwants to be perceived as by potential customers.
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Your home is worth the very best, which is why Roofing &More takes special care when training employees and choosing manufacturers andproducts. In the upcoming months, wind will become one of the biggest dangersto your home, threatening to tear shingles, siding and more away from yourhome.
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One of my biggest goals as a business owner is to take ourbusiness from “good” to “best.” Part of this process involves considering whatusing a “best in class” contractor means to me – what does it take to give yourcustomers the best service?
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When it comes to working on your home, there are anabundance of options :different manufacturers, different materials, colors, product lines and more.
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