Solving ProblemsI’d like to extend a question we’ve had to ask ourselves recently to other leaders: did COVID-19 cause your problems or did it reveal them?
I’ve written previously about how the current situation has led us to solve problems within our processes that we may never have had to deal with, or would not have even noticed before. Are you beginning to find that a pandemic has unveiled holes in your system or internal issues that you didn’t have to face before? Some of these problems may be more obvious and you might have noticed them even before the year began, while others may just now be revealing themselves as the months go on. No company is perfect, and this is a great opportunity to make improvements for your employees, customers and partners.
Protecting Employees & CustomersOf course, we are still continuing to work on our normal business goals in customer service, leadership and more, but each day we add new protocols and make adjustments to help our team feel safe. Some of them are small, like disinfecting pens after each person uses them, and others are larger, like offering videoconference consultations to customers. What is your business doing to protect its employees and customers? As business leaders, it is our obligation to listen to concerns and find solutions to keep moving forward during this crisis.
If you need repairs or replacements on your home, please don’t hesitate to contact Roofing & More online or at (703) 467-0206. We are here for you.
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