For our customers, this means that you can be assured the entire Roofing & More team takes pride in superior workmanship and cares about customer satisfaction. The greatest honor a Guildmember can achieve is the Guildmaster Award, which is given to only a handful of members whose customers have reported exemplary customer service and quality standards. To be considered for the award, a member must have an extremely high customer recommendation rate of 90% or greater, with at least 70% of customers submitting a satisfaction survey. The review includes all survey feedback received over the course of the past year.
“Roofing & More is one of only 200 contractors in North America to receive the 2014 Guildmaster Award,” says Kyle Hoffman, company president and owner. “We are honored to be recognized by GuildQuality with this distinction, but most importantly, that our customers are so satisfied with their experiences with our company. We appreciate their willingness to share feedback that will help other homeowners make a great decision.”
In addition to the 2014 Guildmaster Award, Roofing & More has recently been recognized with the 2013 Certified Contractors Network Customer Service Excellence Award – given to the top three CCN members to receive outstanding GuildQuality customer satisfaction surveys – all three 2013 GAF Master Elite™ Excellence Awards, and the 2013 GAF Steep Slope Master Elite President’s Club Award.
You can be confident you will receive outstanding service when you choose Roofing & More for any Northern Virginia roofing or home improvement project. For a FREE estimate on any service, call (877) 398-4555 or click here.
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