Roofing & More Receives 2014 Guildmaster Award, Recognized for Superior Customer Service for Roofing in Northern Virginia As a GuildQuality Guildmember, Roofing & More has relied on GuildQuality’s customer surveying service since 2012 to help us deliver an exceptional customer experience. Over the past several months, GuildQuality has reviewed applicants for the 2014 Guildmaster Awards. The Guildmaster Awards recognize exemplary customer service among quality-minded homebuilders, remodelers and home service professionals. Based on a review of our feedback, Roofing & More is pleased to announce that we have been recognized as a 2014 Guildmaster Award Winner!

For our customers, this means that you can be assured the entire Roofing & More team takes pride in superior workmanship and cares about customer satisfaction. The greatest honor a Guildmember can achieve is the Guildmaster Award, which is given to only a handful of members whose customers have reported exemplary customer service and quality standards. To be considered for the award, a member must have an extremely high customer recommendation rate of 90% or greater, with at least 70% of customers submitting a satisfaction survey. The review includes all survey feedback received over the course of the past year.

“Roofing & More is one of only 200 contractors in North America to receive the 2014 Guildmaster Award,” says Kyle Hoffman, company president and owner. “We are honored to be recognized by GuildQuality with this distinction, but most importantly, that our customers are so satisfied with their experiences with our company. We appreciate their willingness to share feedback that will help other homeowners make a great decision.”

In addition to the 2014 Guildmaster Award, Roofing & More has recently been recognized with the 2013 Certified Contractors Network Customer Service Excellence Award – given to the top three CCN members to receive outstanding GuildQuality customer satisfaction surveys – all three 2013 GAF Master Elite™ Excellence Awards, and the 2013 GAF Steep Slope Master Elite President’s Club Award.

You can be confident you will receive outstanding service when you choose Roofing & More for any Northern Virginia roofing or home improvement project. For a FREE estimate on any service, call (877) 398-4555 or click here.