If a baseball player goes 10 for 10, he’s an All-Star. If he does so consistently over a career, he’s in the Hall of Fame. Like a superstar baseball player, Roofing & More strives for excellence every time we step up to the plate. But instead of receiving votes for an All-Star game, we receive high marks in a national customer satisfaction survey called GuildQuality.
Roofing & More is a member of the GuildQuality community, a nationwide association of home contracting companies who utilize independent GuildQuality surveys to better understand and serve our clients. Our customers voluntarily fill out detailed surveys upon completion of each job we perform, honestly and openly rating their experience with Roofing & More.
Recently, an outstanding 10 clients in a row gave us the highest score possible in response to the “Likely to Recommend” question in the GuildQuality survey. That means we completed 10 projects in a row that delivered “perfect service,” a level of attainment that would lead the client to recommend Roofing & More to their family and friends.
At Roofing & More, we are constantly working to improve the experience that our clients have with our team. By taking into account responses to the GuildQuality survey, we are able to both improve on the quality of our installations and better serve our customers’ specific needs. By consistently adapting to our customer’s comments in the surveys, we are better able to serve homeowners across Northern Virginia.
A majority of our new projects come as a result of word-of-mouth recommendations. That is why your answers to the GuildQuality survey are so important to us. If we can improve on our services enough for you to recommend us to a family member or friend, then every project we undertake becomes that much more rewarding.
If you have worked with us in the past, and feel that your friends or family could benefit from our services, we encourage you to recommend Roofing & More. To make a recommendation or to schedule your FREE in-home consultation, call us today at (877) 398-4555.
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