According to the Small Business Administration (SBA), the government agency that keeps the stats on business failures and claims, more than half of new businesses will disappear within the first five years of start-up. And Dun & Bradstreet reports, “Businesses with fewer than 20 employees have only a 37% chance of surviving four years (of business) and only a 9% chance of surviving 10 years.” This latter statistic is important, because it applies to most home improvement contractors in the U.S.

So why do so many roofing companies, including Northern Virginia roofing contractors, bite the dust so quickly, leaving behind countless customers with bad home improvement experiences? Because there are only three kinds of roofers out there, and two of them won’t give you – or anyone else – the results you want. 1. The contractor who doesn’t know. This guy began working in home improvement because he was handy with a hammer, and starting his own business only required a truck and some tools. He wants to do a good job for customers, but lacks business and management expertise in areas such as finance, purchasing, selling, and hiring and managing employees. He’s constantly putting out fires, leaving no time to work on his business. As a result, his customers and their projects get shortchanged. 2. The contractor who doesn’t care. The guy who’s only out to make a buck is the worst type of contractor to have working on your home. He’ll make big promises, but isn’t afraid to cut corners, ignore schedules and even leave a job unfinished if it suits him. He and his fellow scammers keep the folks at the Better Business Bureau in business. 3. The contractor who knows AND cares. This is the rarest type of contractor, the one homeowners will enthusiastically recommend to family, friends, and anyone who will listen. He not only loves what he does, he possesses the education and background that allow him to constantly improve his business. He stays current with industry developments so his customers always get the best products and services available. He’s able to hire and train competent workers, and keep them motivated to do their best work for each customer.

Obviously, choosing the third type of contractor is critical to enjoy an outstanding home improvement experience. Roofing & More, led by owner Kyle Hoffman, is proud to be the kind of business that knows AND cares! For nearly two decades, we’ve been Virginia’s first choice for quality home improvement services. Your friends and neighbors trust Roofing & More to provide excellent craftsmanship, brand-name materials and a home improvement experience that is worry-free – all at an affordable price. Call us at (877) 398-4555 or click here to schedule a FREE in-home consultation and estimate!