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Very prompt and professional company to work with. From the beginning when my work started out as a general inquiry, the company was easy to communicate with and helped answer all questions. There were no hidden fees or surprises and all details were outlined throughout the process. I was looking for a company to replace two small octagon windows with larger traditional double pane windows. The work I wanted to do was outside the norm of what the traditional window replacement companies do. Many companies would not do this work but this company did. I had also reached out to a couple other companies about the work and this company was by far the best when it came down to final material and costs. They kept me up to date as to when when to expect the materials and when we would start the service. When there was a delay on the materials due to the manufacturer, I was notified immediately and was kept up to day every few days on the progress. When it was time to work on the project I was greeted by two gentlemen who were going to do the work for me. They were on-time and finished the work on the time it was
I was very satisfied with Marie and Roofing & More and the whole repair experience. Marie, the owner, runs a tight ship, was very helpful , and ever concerned with customer satisfaction. From the initial meeting with their estimator, who brought a full folder containing their professional credentials - which is a rarity in today’s small-business world - down to the pictures of the completed job, it was a smooth and satisfying experience. The crew were neat, courteous and professional. They completed the work in a timely fashion and cleaned up after themselves. I highly recommend this well-run business. I will give them my return business as well.
From my first calls to Marie and Kathy, my visit from Eric, the work done by Jorge R. and Abraham, to my last call from Leah, each and every person provided excellent customer service! Each person was professional, knowledgeable, and patient and each answered my barrage of questions. The work was started and completed exactly on schedule, and met the estimate precisely! Once the work was completed, I was contacted by Leah and provided pictures of each stage of the work through completion. I will highly recommend this quality work and customer focused business to my family and friends!
Roofing and More was a great customer experience. Our initial salesperson was knowledgeable and did not pressure for a sale. All office staff were professional and responsive. Workers were on-time, did a great job with the roof and cleaned up after themselves. Highly recommend!!!
Marie, Jorge, and Shane were timely, clear, and responsive. The work was professional and completed on schedule. You will continue to hire them for our roofing needs and more.
They clearly care about what's right for me, the customer. Highly recommend them - I will definitely use them again.
I had 4 companies come in for quotes, but Roofingandmore" was clear choice. The initial estimator/sales rep that showed up was very knowledgeable and thorough in his inspection. He walked me through all his findings and showed me everything he found while explaining it all in good detail. I never felt like he was just trying to pad the sale. All the other quotes came in much lower but they did not address half of this issues that these quys did. the installation crew showed up right on time as expected and they worked quickly and were professional at all times. The cleaned up after both days. The work they did was outstanding. I definitely recommend "Roofingandmore" to anyone who is looking for a quality roof installation or repair.
Marie, the owner, made sure we were satisfied with the shingle match of our 15 year old weathered shingles. She always returned our phone calls and visited our home to assure us that we were satisfied. You can't ask any more than to have the owner of the company Roofing and More be that involved in customer satisfaction. Her installation crews were excellent and the job was better than expected. We recommend Marie and her company to anyone who want an excellent job done. Buck Cording Chantilly, VA
These questions can help you hire the right contractor for any project.